City of Tshwane recouping money owed after cutting off services



The City of Tshwane’s debtors book stood at over R17 billion on 9 February 2022, with national government departments, embassies, businesses and residents failing to pay. The city disconnected services to all.


© @CityTshwane/Twitter.
The City of Tshwane’s debtors book stood at over R17 billion on 9 February 2022, with national government departments, embassies, businesses and residents failing to pay. The city disconnected services to all.


JOHANNESBURG – The City of Tshwane said that it managed to recoup some money owed to the metro through its operation to cut off electricity and water to defaulting clients.

The city said that some government departments, embassies, businesses and homeowners who owe millions in unpaid utility bills had now started making payments to the metro.

The city kicked off the aggressive revenue collection strategy this week, which saw city officials disconnecting services to entities including the defence force, the Commercial Crimes Court in Pretoria, and the Water and Sanitation Department.

The City of Tshwane’s Jordan Griffiths said that customers still have an opportunity to get their accounts up to date.

“So we have readily seen people making payments yesterday but some places paid up before we disconnected. Some of them are trying to engage us on payment. The teams are out again – we deployed our top management to lead these teams with JMPD to support,” Griffiths said.

Griffiths said some of the businesses had illegally reconnected to the grid.

“We have picked up that some business may have been trying to illegally reconnect after we disconnected them and so what we will be doing is implementing a rip connection which is when we physically remove the electricity infrastructure to your building so that it’s impossible to reconnect,” he said.

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